Садржај предмета
Travel Agencies and Tour Operators (giving holiday information, talking about holiday experience, writing and responding to letters of enquiry); Recruitment and Job Hunting (writing CVs, applications and covering letters, taking part in job interviews); Tourism Organisations and Tourist Boards (note-taking, writing a summary based on notes, givig a short presentation from notes, talking and writing about modern-day developments); Tourist Boards, Tour Operators, TICs and Travel Agencies (working with figures, designing a questionnaire and carrying out a survey, giving information from a chart, reporting on the nature and value of tourism in a coutry); Travel Agencies (telephoning, taking bookings and filling in booking forms, asking for and confirming information, writing letters of confirmation, writing a set of instructions: payment procedure); Travel Agencies and Tour Operators (reading brochures, giving information and advice, helping clients make choices, writing letters of recommendation); Tour Operators and Hoteliers (writing reports, planning a package tour, negotiating an agreement, writing a letter of confirmation); Tourist Boards (identifying strenghts and weaknesses of a country, describing ways of promoting an area, writing promotion materials, describing an itinerary, presentations: reporting on a familiarisation trip); Ecological and Economic Issues (taking part in public meetings, writing press releases) Transport (mapping an itinerary, writing a fax: airport passenger handling activities, making recommendatiomns to a tourist board); Customer Relations (dealing with complaints, writing letters of apology, writing letters confirming agreements, dealing with a claim for compensation, writing letters to dissatisfied customers); Hotels (negotiating bookings for conferences and groups, writing letters of enquiry, writing letters of confirmation, writing memos, describing hotel facilities, taking part in a meeting to decide on the viability of a new venture, choosing a site for a hotel, writing promotional meterial); Tourist Information Centers (writing a tourist information leaflet, writing and recording an answerphone message, giving advice and suggestions on tourist attractions); Guided Tours (describing museum exhibits and monuments, writing notices, giving a guided tour, designing a programme of excursions); Conference Organisers (describing conference facilities, negotiating rates, promoting conference venues, telephone selling, writing promotional letters);
Вежбе
Увежбавање структура, функција, вештина и вокабулара који се обрађују на часовима теоријске наставе на одабраним текстовима из уџбеника и вежбањима из радне свеске. |
